AI Commerce — Feature Guide

Normally, if a shopper types "something warm for cold nights" into your store's search bar, they'd get zero results — because no product is literally named that. With AI Smarter Search, your store understands what the shopper means, not just what they typed. That same search would surface thermal blankets, fleece jackets, electric heaters, and hot-water bottles.

Think of it like Google Search, but for your product catalogue. It works in any language, handles typos gracefully, and finds products based on meaning — not just matching words.

Ever seen someone spot a product they love — maybe on someone else, on Instagram, or in a magazine — but they have no idea what it's called? With Search by Photo, shoppers can simply upload that picture and your store will show them the closest matching products you sell.

This is especially powerful for fashion, home décor, jewellery, and furniture stores — categories where shoppers often know what they want to look like, but can't describe it in words.

You know how Amazon always seems to show you exactly the right product at the right time? This feature brings that same experience to your WooCommerce store. Each shopper sees personalised suggestions based on the products they've viewed, added to cart, or purchased in the past — not just random related products.

Most shoppers don't have time to read 40 individual reviews. With AI Review Summary, your product pages automatically show a short, clear summary of what customers love, what they wish was different, and an overall verdict — all generated from your real customer reviews.

This builds trust faster and helps undecided shoppers make a confident purchase decision. The summary updates automatically whenever new reviews come in.

Your store now has a live chat assistant available around the clock — even while you sleep. Shoppers can ask it questions in plain language, like "Do you have shoes in size 9 under £50?" or "Where is my order?" — and get accurate, helpful answers based on your real products, stock levels, and policies.

Unlike generic chatbots that make things up, this assistant only answers based on your actual store data — so it never gives wrong product information or invents policies you don't have.

When shoppers are stuck deciding between two similar products, this feature does the thinking for them. They select the products they're considering, and the AI produces a clear, honest comparison — explaining the key differences, what each product is best suited for, and which one it recommends based on their needs.

This removes the friction of decision-making and gets shoppers to checkout faster.

Writing a great product description for every item in your store is one of the most time-consuming parts of running an online shop. With this feature, you just type the product name, pick a category, and click one button — the AI writes a complete, professional product description for you, ready to publish.

It writes three versions at once: a short teaser (shown in search results), a full description (shown on the product page), and it even suggests SEO keywords to help your products appear in Google searches.

Product photos taken at home or in a warehouse often have cluttered backgrounds — a messy table, a distracting wall, or bad lighting. Professional e-commerce photos have clean, white backgrounds. This feature automatically removes the background from your product photos with one click, making them look like they were taken in a professional studio.

Studies consistently show that clean product images lead to more sales. This feature saves you the cost of a professional photographer or photo editor.

Pricing is one of the hardest parts of running a store. Too high and shoppers leave; too low and you leave money on the table. The AI Price Suggestion feature analyses your product — its category, description, quality signals, and what similar products typically sell for — and suggests a recommended price, along with a plain-English explanation of why it recommends that number.

If you have a large catalogue or import products in bulk, manually assigning categories and tags to every product is a nightmare. This feature reads each product's name and description and automatically assigns the right category and tags — no manual work needed.

If the right category doesn't exist yet, the AI creates it for you. Tags are always meaningful English words — the AI never adds numbers, codes, or nonsense tags. Works perfectly even for products written in Hindi, Arabic, or any other language — it always outputs English categories and tags.

Want to sell internationally? This feature translates your product titles, descriptions, and short descriptions into any language — from French and German to Arabic and Japanese. Unlike basic translation tools that produce robotic, word-for-word results, the AI produces natural, sales-ready copy that actually sounds good to native speakers.

If you use WPML or Polylang to run a multi-language store, translations are automatically saved into those plugins so your translated content is live with no extra steps.

Wondering how much revenue to expect next month? The Sales Forecast feature looks at your store's order history — how many orders you've had, how revenue has grown or dipped month by month — and uses AI to predict what the next 30 days are likely to look like.

It also tells you why it made that prediction and suggests actions — like "your orders tend to spike in December, consider restocking X now." The forecast refreshes automatically every day so it always reflects your latest sales data.

If multiple sellers or team members can add products to your store, it can be hard to catch every problematic listing before shoppers see it. AI Product Moderation automatically reviews every new product the moment it is saved — checking for inappropriate content, misleading claims, duplicate listings, and products put in the wrong category.

When a problem is found, the product is automatically moved to Draft (unpublished) and you receive a notification explaining exactly what was flagged and why. No inappropriate or confusing products ever reach your shoppers.

Fraudulent orders — placed with stolen cards or fake identities — are a real cost for online stores. AI Fraud Detection analyses every single order the moment it is placed and gives it a risk score from 0 (safe) to 100 (very suspicious). Orders that score above a threshold you set are automatically put on hold so you can review them before shipping anything.

Most store analytics dashboards show you numbers — but they don't tell you what those numbers mean or what to do about them. AI Business Insights goes one step further: it looks at your sales data for the last 7, 30, or 90 days and produces a written analysis in plain English — explaining what's working, what's declining, what risks to watch, and what actions you should take.

This feature spots products that are selling faster this week than they were last week — and uses AI to predict which ones are most likely to become your next bestsellers in the coming 30 days. It's like having an early-warning system for demand spikes, so you can restock, promote, or create bundles around the right products at the right time.

Responding to customer support messages takes time, especially when you're running a store single-handedly. This feature lets you paste any customer message, click one button, and get a fully written, professional reply draft — tailored to the customer's specific situation, their order history, and your store's policies.

You always review the reply before it goes anywhere. The AI writes the draft; you stay in control of what gets sent. It handles common situations like cancellation requests, delivery queries, refund questions, and complaints — in seconds.