Frequently Asked Questions
Read Questions & Answers
What is a current account?
A current account is a type of bank account designed for everyday transactions like deposits, withdrawals, and bill payments. It typically offers easy access to funds and may come with a debit card and check-writing privileges.
How can I open a bank account?
You can open a bank account online or at a local branch by providing necessary documents such as proof of identity, proof of address, and possibly an initial deposit.
What documents are required to open a bank account?
Common documents include a government-issued ID (passport, driver’s license), proof of address (utility bill, lease agreement), and sometimes proof of income.
How secure is online banking?
Online banking uses encryption and other security measures like two-factor authentication to protect your information. However, it’s important to follow best practices to avoid fraud.
What is the difference between a checking and a savings account?
A checking account is designed for daily transactions like deposits and withdrawals, while a savings account is intended for saving money and earning interest over time.
What types of bank accounts do you offer?
We offer a variety of bank accounts, including checking accounts, savings accounts, and certificates of deposit (CDs). Visit our account page to explore more options and find the one that best suits your needs.
Can I use my debit card internationally?
Yes, most of our debit cards can be used internationally. However, please notify us in advance to avoid any issues with international transactions. You can apply for a loan or mortgage through our website, mobile app,
What fees are associated with my bank account?
Many types of accounts require a monthly maintenance fee to cover the costs of managing your account. These fees may vary depending on the type of account you hold and the features you access, such as paper statements or account management services.
Are my deposits safe in the bank?
Yes, your deposits are safe in the bank, and they are insured up to $250,000 per depositor, per insured bank, by the Federal Deposit Insurance Corporation (FDIC). The FDIC is an independent agency of the U.S. government that provides deposit insurance to protect your funds in case the bank fails.